Terms & Conditions October 2022
It is entirely at our discretion whether or not we accept a booking request.
Bookings can be made through our website’s payment portal where you can also check our availability.
Alternatively, you can email enquiries@tarbertharrisselfcatering.com or contact Janina or David on +44 (0)1859 530224 who will be happy to help.
A deposit of £100 is payable when booking. The balance is due no later than 4 weeks before the commencement date of the holiday. If the booking is made within 4 weeks of the commencement date of the holiday, then the full amount will be due on booking. Payment must be made in full before entry into the cottage.
In the event you need to cancel your booking, please notify us immediately by phone or email. In such cases the deposit will be forfeited. If the cancellation is made less than 4 weeks prior to the commencement of the rental period, the total rental fee will be forfeited. We recommend that you secure holiday cancellation insurance to cover the cost of your holiday.
Similarly, if you are not able to travel to Harris due to ferry or plane disruptions we cannot be held responsible for non-arrival and no refunds will be given.
In the unlikely event that the cottages become unavailable due to reasons beyond our control, all monies will be returned in full. In this event, we will not be liable for any loss, expense, inconvenience or further cost.
Throughout our high season there is a minimum stay period of 3 nights. During the low season our minimum stay period is 2 nights and not subject to specific arrival and departure dates.
During high season, entry is at 4pm on the day of arrival. Guests are asked to leave by 10am on the day of their departure to allow enough time for housekeeping to ready the cottages for the next guests. If you need any other check-in or check-out times, please contact us to discuss and we will endeavour to meet your needs.
Guests must vacate the property at the end of the hire period.
Price includes internet access, electricity, heating, bed linen, towels and amenities.
We encourage guests to recycle as much waste as possible. Bins are provided to allow waste to be separated.
Smoking is not permitted inside the property.
Pets are not permitted.
The number of persons occupying the cottage must not exceed 2.
The cottages are let on condition that they are returned in the same condition that they were found on arrival. We ask that the cottages are left clean and tidy on departure and that any damages are reported when they occur. We reserve the right to make a charge for any extra cleaning necessary.
Guests are required to take reasonable care of the cottages and use all appliances and equipment only for their intended purpose. Guests are responsible for any damage to the cottages occurring during the stay (fair wear and tear excepted) unless that damage is caused by a factor beyond a guest’s control.
We reserve the right to enter the property at all reasonable times for the purpose of inspection and repair.
We shall not be responsible for any accident, damage, loss, injury, expense or inconvenience suffered by guests or their visitors staying at Ullabhal or Cleiseabhal cottage, or to personal belongings, except in the case of personal injury resulting from our negligence.
We make every effort to ensure that you have an enjoyable stay. If, however, you have cause for complaint, we would like to take action as quickly as possible. Please therefore advise us of any problems during your stay so they can be investigated quickly. In no circumstances can compensation be made for any complaints that are made after the let has ended.
Agreement to these terms and conditions is assumed when booking.